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Reviews
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香ばしく、もち米の風味がしっかりと感じられる上質なおかきでした。ひと口食べると、ふわっと広がるお米の香りが心地よく、塩加減も絶妙。食感も軽やかで、後を引く美味しさです。どの種類も日本らしい繊細な味わいが感じられ、食べ比べる楽しさもありました。和の心が詰まったおかき、ぜひ多くの方に味わっていただきたいです!
40代 ベルリン在住
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BEIKA MOCHIは、まさに“日本の味”!ドイツで暮らしていると、こういう素朴で丁寧に作られた和風スナックってなかなか手に入らないので、本当にありがたい存在です。私は日本茶と一緒に楽しんでいます。ビーガン&グルテンフリーで、子供にも安心して食べさせられるのも嬉しいポイント。お友達が家に来たときにも出してみたら、ドイツのママ友にも大好評でした。「パッケージも可愛いね!」と褒められましたよ。
30代 ベルリン在住
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「なんかこれ、クセになる!」ほどよい塩気と、ガリガリしすぎないちょうどいい硬さが子供たちに大ヒット。特に「ブラックビーンズ味」は見た目も楽しくて、おやつタイムがちょっと特別な時間になります。お友達にも分けてあげたら「これどこで買えるの?」と聞かれました(笑)
小学生 ベルリン在住
Q & A
Ordering
Where can I buy Beika Mochi products?
You can purchase Beika Mochi products directly from our official online shop at beikamochi.eu.
Do I need to create an account to place an order?
No, you can place an order as a guest. Creating an account is optional and will make future purchases faster.
I did not receive an order confirmation email.
Please check your spam or junk mail folder. If you still cannot find it, feel free to contact us via the inquiry form.
Payment
What payment methods are available?
We accept the payment methods shown at checkout, including major credit cards.
Available options may be updated from time to time.
Can I change or cancel my order after payment?
Unfortunately, orders cannot be changed or cancelled once payment has been completed.
If your order has not yet been shipped, please contact us as soon as possible.
Shipping
Which countries do you ship to?
We currently ship to EU countries. Available shipping destinations can be confirmed during checkout.
How long does shipping take?
Orders are usually shipped within a few business days after payment confirmation.
Delivery times vary depending on the destination country.
Will I receive a tracking number?
Yes. Once your order has been shipped, we will send you a tracking number by email.
Can I choose a delivery date or time?
Unfortunately, we do not offer delivery date or time selection.
Products
What is Beika Mochi?
Beika Mochi is a rice cracker inspired by traditional Japanese rice snacks.
Are Beika Mochi products vegan?
Yes. Beika Mochi products are Vegan and Gluten Free.
Please check individual product pages for detailed ingredient information.
Do you provide allergen information?
Yes. Ingredients and allergen information are listed on each product page.
Returns & Exchanges
Can I return my order?
Yes. You may return unopened items within 14 days of delivery, in accordance with our Return Policy.
Please refer to the Return Policy on our website for full details and instructions.
Can I return opened items?
Unfortunately, we cannot accept returns of opened items.
My order arrived damaged or incorrect. What should I do?
Please contact us as soon as possible after delivery via our Contact form, and include your order number and photos if applicable.
Contact
How can I contact Beika Mochi?
Please use the Contact form on our website for any inquiries.