Online shop

Product

  • Teriyaki

    Teriyaki

    Sold out

    Teriyaki

    €6,50 EUR
    €6,50 EUR
    Sold out
  • Sea Salt

    Sea Salt

    Sold out

    Sea Salt

    €6,50 EUR
    €6,50 EUR
    Sold out
  • Black Bean

    Black Bean

    Sold out

    Black Bean

    €6,50 EUR
    €6,50 EUR
    Sold out
  • Mame Mochi

    Mame Mochi

    Sold out

    Mame Mochi

    €6,50 EUR
    €6,50 EUR
    Sold out
  • Kinako (Soybean four)

    Kinako (Soybean four)

    Sold out

    Kinako (Soybean four)

    €6,50 EUR
    €6,50 EUR
    Sold out

Q & A

Ordering

Where can I buy Beika Mochi products?

You can purchase Beika Mochi products directly from our official online shop at beikamochi.eu.

Do I need to create an account to place an order?

No, you can place an order as a guest. Creating an account is optional and will make future purchases faster.

I did not receive an order confirmation email.

Please check your spam or junk mail folder. If you still cannot find it, feel free to contact us via the inquiry form.

Payment

What payment methods are available?

We accept the payment methods shown at checkout, including major credit cards.

Available options may be updated from time to time.

Can I change or cancel my order after payment?

Unfortunately, orders cannot be changed or cancelled once payment has been completed.

If your order has not yet been shipped, please contact us as soon as possible.

Shipping

Which countries do you ship to?

We currently ship to EU countries. Available shipping destinations can be confirmed during checkout.

How long does shipping take?

Orders are usually shipped within a few business days after payment confirmation.

Delivery times vary depending on the destination country.

Will I receive a tracking number?

Yes. Once your order has been shipped, we will send you a tracking number by email.

Can I choose a delivery date or time?

Unfortunately, we do not offer delivery date or time selection.

Products

What is Beika Mochi?

Beika Mochi is a rice cracker inspired by traditional Japanese rice snacks.

Are Beika Mochi products vegan?

Yes. Beika Mochi products are Vegan and Gluten Free.

Please check individual product pages for detailed ingredient information.

Do you provide allergen information?

Yes. Ingredients and allergen information are listed on each product page.

Returns & Exchanges

Can I return my order?

Yes. You may return unopened items within 14 days of delivery, in accordance with our Return Policy.

Please refer to the Return Policy on our website for full details and instructions.

Can I return opened items?

Unfortunately, we cannot accept returns of opened items.

My order arrived damaged or incorrect. What should I do?

Please contact us as soon as possible after delivery via our Contact form, and include your order number and photos if applicable.

Contact

How can I contact Beika Mochi?

Please use the Contact form on our website for any inquiries.